Administration
This class details setting up your system. You will learn how to
set up security, doctor files, insurance plans, fee schedules, procedure
codes, diagnosis codes, appointment reasons, and many other tables
required for the optimum use of Centricity. *NOTE: THIS CLASS IS 2 DAYS! Class Time: 9:00AM – 4:00PM
Front Office
This class includes an in depth look at Patient Entry and Appointment
Scheduling. Individuals that schedule appointments as their primary
job function should take this class to ensure that they are optimizing
the Centricity Appointment Scheduler. This Front Office training
class will include scheduling, canceling and rescheduling appointments,
as well as, finding the “next available appointment”
and appointment screen views. This class also covers posting patient
payments at the time of service, approving visits, Case Management,
printing superbills, patient profiles, appointment schedules and
balancing. *NOTE: THIS CLASS IS 2 DAYS!
Class Time: 9:00AM – 4:00PM
Billing Office
This class details Charge Entry, Payment Entry and Closing procedures
in Centricity. It will also include how to work with search criteria
and basic workflow management of Centricity visits. This class will
cover patient statement routines and Insurance Billing. We will
go over proper workflow for paper and electronic insurance billing.
Additionally, this class will show patient and insurance payment
posting. You will learn how to work with batches and balance each
day utilizing Transaction Management and Charge Management. Also
covered, is the Centricity Report component detailing how to utilize
the search and sort options of many reports. We will also review
how to set up Collections as well as working with the Collections
component and A/R Component. *NOTE: THIS CLASS IS 2
DAYS!
Class Time: 9:00AM – 4:00PM
Prerequisites: User must have knowledge of basic medical
office terminology and office workflow as well as understand the
goals of the practice with patient and insurance collections.
New Employee Training
This is the best way to help get your New Employee’s trained
and ready for their first day on the job. During this one-day training
session, you will learn the day-to-day functionality of Centricity
including Scheduling, Patient Entry, and Posting Patient Payments,
running basic daily reports & balancing, and closing their batch. Class Time: 9:00AM – 4:00PM
Prerequisites: Users must have basic knowledge of their
new office work flow and daily procedures.
Centricity classes will be conducted using
Version 7.00 (Centricity PM 2004). Users on other versions can
always benefit from training sessions but may not have all the
same features in their offices.
All users attending Centricity classes must
have basic Windows knowledge and understand how to use a mouse.
